Removing E-mail Blockage from an Intel E-mail Station

Open up Internet Explorer. Connect to the E-mail Station.

Check that E-mail station is still working, if not reboot it.

Ensure that the e-mail station has finished sending messages before removing blocked e-mails.

Open up a DOS Box

At the command prompt type:

ftp E-mail station address

username: admin

password: *****

etc

log

mail

cd mail

spool

mbox

tmp

cd spool

input

domproxy

msglog

local

remote

pop_temp

cd remote

d15******** (data of message)

h15********(header of message)

lcd c:\temp (setting the receiving directory to be c:\temp on the local computer)

(note: ensure there is a c:\temp directory before doing this.)

get d15******** (Transfering a copy of the files to the local hard drive in case require details)

get h15********

del d15********(Deleting the e-mail messages that are causing the blockage of the mail server)

del h15********

Bye

exit

Go back into Internet Explorer and check the Email station has no messages waiting in the out queue.

End of procedure.